Frequently asked questions
Is this a medical service?
No. Better Wellness provides non-medical, hands-on manual body care. We do not diagnose, treat disease or replace medical care, and we do not perform acupuncture, cupping or any invasive procedure. If you have a medical condition, acute pain, or a condition already diagnosed by a doctor, please see a doctor first.
What happens on my first visit?
We start with a whole-body assessment: observing how you stand and sit, left/right differences and daily movement, and learning when your discomfort appears. We then agree the goal and order of the session before any hands-on work begins — nothing happens without explaining it first.
Do I need to book in advance?
Booking ahead is recommended — either online via Fresha or by asking us on WhatsApp. Walk-ins depend on availability at that moment, so a quick message saves you a wasted trip.
Can I control the pressure?
Yes, at any time. Just tell your practitioner "lighter", "stronger" or "pause" — we adjust immediately. More pain does not mean better care.
What do you not do?
No acupuncture, no cupping, no skin-breaking or invasive procedures. We do not diagnose, we do not promise outcomes, we do not claim to "cure" anything or to help you avoid surgery, and we do not use unverified professional titles.
Where are you located, and how can I pay?
Far East Plaza, Orchard Road, Singapore — unit 01-59 (Level 1) and 03-113 (Level 3), 14 Scotts Road, Singapore 228213. For payment options, please ask our team on WhatsApp.
Will my photos or feedback be published?
Only with your consent, and you can ask us to remove them at any time. We handle personal data in line with Singapore's PDPA.
Better Wellness provides non-medical, hands-on manual body care. We do not perform acupuncture, cupping or any invasive treatment, we do not diagnose disease, and our sessions are not a substitute for medical care. Please consult a doctor for any medical condition or acute pain.